

1. Do we need to wear socks?
Yes, we’re a socks-only centre to keep our play areas clean and safe. You can bring your own or purchase a pair for £2 on the day
2. Can I leave my child?
No — an adult must stay with the child at all times. We’re a stay-and-play centre, so grown-ups join in the fun too!
3. Do you have a lift?
Not currently. Our upstairs area is accessible by stairs only.
4. Can I walk in without booking?
No. All sessions must be pre-booked online before visiting as we do not accept walk-ins.
5. Can I bring my own food and drinks?
Outside food or drinks are not permitted.- we offer a small selection of snacks and drinks available to buy.
6. Is there parking nearby?
There is a free car park just a 1-minute walk away from the centre.
7. How long are your sessions?
Each session is 1 hour long.
8. Are SEN children welcome?
Absolutely — and we also run SEN-only sessions on weekdays from 9:30am–10:30am.
9. What payment methods do you accept?
We are a card-only centre.
10. Can I bring a pram inside?
Yes — but prams must be folded once inside due to space and safety.
11. What if I’m running late?
Please let us know as soon as possible.
Sessions run on a set schedule, and we cannot extend your slot if you arrive late
12. Are staff DBS checked?
Yes. All staff are DBS checked and first aid trained.

